Rental services And Process

Renting vintage designer bags from TCV is an exceptional way to enjoy luxury fashion while adhering to specific rules and guidelines that ensure a smooth and secure experience.

Each bag is carefully inspected and authenticated to guarantee quality and authenticity. To protect both parties, we require a rental agreement that outlines the terms, including the rental duration, fees, and security deposit. This agreement also covers the responsibilities of the renter, such as proper care and timely return of the bag. In the event of damage or loss, the renter may be liable for repair costs or the bag's full value. We adhere to all applicable consumer protection laws, ensuring transparency and fairness in our transactions.

By renting, you can enjoy a diverse range of high-end bags while promoting sustainability, as this model reduces waste and encourages the reuse of luxury items. Our commitment to providing exceptional customer service and clear rental policies ensures that your experience is both enjoyable and secure.

 

Our rental process

Firstly, selected the desired bag and the rental duration.

(The rental charge will vary depending on the brand and the rental time. Keep a look out for discounts on longer term rentals.)

After selecting your rental duration, add the item to your cart.

At this moment, review your cart.

  • Double-check the rental period and start date.
  • Review the rental charge and security deposit.
  • Make sure you are aware of any delivery expenses (if applicable).
  • Following this, a rental agreement will have to be signed.

 

Completing the rental form ensures that personal information, shipping addresses, billing information, rental start date and rental periods information are all captured.

Security Deposit:
TCV requires a refundable security deposit of 20-30% of the bag's retail price. This deposit covers any potential damages and will be refunded once the bag is returned in excellent condition.

Review the Terms and Conditions.


Before finalising your rental, you will be required to examine and agree our Rental Terms & Conditions, which cover crucial points:

Bag Care: How to care for the bag during your rental period.
Return Policy: When and how to return the bag (delayed returns will incur late fees).
Damage Policy: You are responsible for any damages that exceed normal wear and tear.
The security deposit may be forfeited in the event of significant damage or loss.

Payment & confirmation

After accepting the terms, proceed with payment:

You will be charged both the rental cost and the security deposit.
The Chic Vintage processes credit and debit cards through a secure payment system.


Once your payment has been properly processed, you will receive an order confirmation email. This email will contain:

Your rental information (bag, rental period, and start/end dates).
A tracking number (after your package has shipped).
Details on how to return the bag.

Shipment and returning

The Chic Vintage will ship the designer handbag to the address you selected using express, insured delivery to ensure it reaches on time and in perfect condition. The shipment box will also contain:

  • Care instructions to maintain the bag’s pristine condition during your rental.
  • A prepaid return shipping label and easy-to-use packaging materials for returning the bag.

Prepare for return.

When your rental period ends, it is time to return the bag. The procedure is easy:

  • Pack the handbag securely in its original packaging.
  • Attach a prepaid return label to the box.
  • Drop it off at your nearest shipping point before the rental period ends.
  • Make sure you return it on time to avoid any late penalties.
  • Late Returns: If the bag is returned after the rental time, additional costs will apply depending on the daily late fee specified in the rental terms.

 

Inspection & Security Deposit Refund

Once we receive the bag, our team will conduct a thorough inspection to ensure it has been returned in the same condition:

Any wear and tear beyond normal usage may result in deductions from your deposit.

For bags returned in excellent condition, your full security deposit will be refunded within 3–5 business days.

You will receive an email confirmation once your refund has been processed.

 

Rent. Return. Repeat

TCV provides a simple, luxury way to access the world's most sought-after designer handbags. Renting instead of buying allows you to enjoy a variety of styles while keeping your wardrobe fresh and your budget intact!